Data Security

Joywin aff Privacy Policy — Your Data, Our Responsibility

Your personal information is completely secure at joywin aff. Everything about what we collect, how we use it, and how we keep it safe is laid out transparently here.

Last Updated: January 2026

How we protect your We Protect Your Privacy

Joywin aff's core data protection principles at a glance

End-to-End Encryption

All your data is encrypted using SSL/TLS technology. No third party can access or read your information.

Your Data Is Never Sold

Joywin aff never sells your personal data to third parties. Your information is used solely to improve our services.

Your Control

You can view, correct, or request deletion of your data at any time. You're always in control.

Secure Servers

Your information is stored on high-security servers. Regular security audits keep our systems protected.

Minimal Data Collection

We only collect the information we need to provide our services — nothing more.

Instant Notifications

In the event of a data breach, we will notify you within 72 hours and take prompt action.


Your privacy is our priority. This Privacy Policy explains what information joywin aff collects about you, why, and how. By using the platform, you agree to this policy.

1

Introduction & Scope

Joywin aff ("we", "us", or "the platform") sets out in this Privacy Policy how we collect, use, store, and protect the personal information of users on our website and app.

This Privacy Policy applies to:

  • For users of the joywin aff website (joywinaff.com).
  • For users of the joywin aff mobile app.
  • For both registered members and guest users.
  • For everyone accessing the platform from Bangladesh.

By using our services, you agree to this Privacy Policy. If you disagree with any of its terms, please discontinue use of the platform and contact us at support@joywinaff.com.

This policy covers our Terms & Conditions should be read alongside this document. Both contain important information about your rights and responsibilities.

2

What Data We Collect

Joywin aff only collects information that is necessary to provide its services. We never collect unnecessary or excessive data. The following is a detailed breakdown of what we collect:

Information collected at registration:

  • Full name (as per National ID)
  • Date of Birth (for age verification)
  • Mobile number (for communication and OTP verification)
  • Email address (for account communication)
  • Address (for KYC verification)

Information collected during KYC verification:

  • Copy of National ID or passport
  • Selfie or photo (for identity verification)
  • Utility bill or proof of address

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Platform activity logs (login times, betting history)
  • Cookies & Session Data
  • Device ID for mobile app users

We never store your full payment card number or CVV. All payment information is processed directly through a secure payment gateway.

3

How We Use Your Data

Joywin aff uses the data it collects for the purposes listed below. Each use has a clear reason behind it, and we never use your data beyond those stated purposes.

Data Type Purpose of Use Legal Basis
Name & Contact Information Account Management & Communication Contractual Necessity
Date of birth Age Verification (18+) Legal Obligations
KYC Documents Identity Verification & Fraud Prevention Legal Obligations
IP & Device Information Security & Fraud Detection Legitimate Interest
Betting History Service improvement and responsible betting monitoring Legitimate Interest
Mobile Number OTP verification and promotional messages (subject to consent) Consent

We may use your information to deliver a personalized experience — such as notifying you about your favorite sports events or relevant bonus offers. You can opt out of such communications at any time.

4

Who Your Information Is Shared With

Joywin aff never sells your personal information. However, we may share certain information with trusted third parties in order to deliver our services. The reason for each instance of sharing is clearly outlined below:

  • Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive the information needed to process transactions. They operate under their own separate privacy policies.
  • Identity Verification Services: Approved third-party verification services may be used for the KYC process.
  • Technology Service Provider: Technology partners providing hosting, cloud storage, or security services are given limited access to data as necessary.
  • Law Enforcement: Providing data is legally required when mandated by a court order or government directive.
  • Fraud Prevention Agencies: Data may be shared with industry-wide security networks to detect and prevent fraudulent activity.

Important: Before sharing your information with any third party, we verify that they comply with appropriate data protection standards. No third party is permitted to sell your information or use it for advertising purposes.

5

Cookies Policy

Joywin aff uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use:

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
  • Functional Cookies: These cookies remember your language preference, odds format, and similar settings.
  • Analytics Cookies: To understand how the platform is being used — which pages get the most visits, where issues arise, and so on. This data is fully anonymized.
  • Marketing Cookies: Used to show relevant promotions. You can turn this off at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

6

How Long We Retain Your Data

Joywin aff does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Requirements
KYC Documents 7 years after account closure Anti-Money Laundering Laws
Transaction History 7 Years Financial Regulations
Betting History 3 years Dispute Resolution
Cookies Data Up to 1 year Functionality
Marketing Preferences Until Consent Is Withdrawn Consent-Based

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to any individual.

7

Your Rights

As a joywin aff user, you have important rights over your personal data. Contact us at any time to exercise these rights.

Right to Access Data

You can find out at any time what data we hold about you and how it is being used.

Right to Rectification

If any of your information is incorrect, you can request a correction and we will act promptly.

Right to Erasure

You can request deletion of data that falls outside our legal obligations ("right to be forgotten").

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Right to Data Portability

You may request a copy of your information in a portable format.

Right to Object

You can object to marketing messages or to specific uses of your data.

To exercise these rights, email us at support@joywinaff.com. We will respond within 30 days.

8

Security Measures

Joywin aff follows the highest industry security standards to protect your information. Our security infrastructure operates on the following levels:

  • SSL/TLS Encryption: All communication on our website and app is secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Account security is enforced through mandatory OTP verification at login.
  • Firewall & DDoS Protection: An advanced network security system protects against cyber attacks.
  • Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
  • Access Control: Staff are granted access only to the data necessary for their specific role.
  • Data Backup: Regular encrypted backups are maintained to prevent data loss.

A few precautions on your end: Keep your password strong and never share it with anyone. If you notice any suspicious login activity or unusual behavior on your account, contact support@joywinaff.com immediately.

9

Child Protection Policy

Joywin aff services are intended for adults aged 18 and above only. We do not knowingly collect information from minors.

  • Age verification is mandatory at the time of registration.
  • KYC verification is carried out if a user is suspected to be underage.
  • If a user is found to be underage, their account will be closed and their data deleted.
  • Parents can report unauthorized registration by a minor by contacting support@joywinaff.com.

For Parents: If your child has accidentally registered on joywin aff, please notify us immediately. We will act promptly and delete all collected information.

10

Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us. We aim to respond to all messages within 30 days.

  • Email: support@joywinaff.com
  • Live Chat: Click the chat icon at the bottom right of the website
  • Response Time: An initial response is typically provided within 24–48 hours

We take every complaint seriously and are committed to handling each request with due care. Your privacy is our highest priority.

FAQ

No, joywin aff never sells your data. Any sharing with third parties is strictly limited and only for the purpose of delivering our services.

Yes, you can request deletion of data that falls outside our legal obligations. However, transaction and KYC data must be retained for a legally specified period. To submit a deletion request, email us at support@joywinaff.com.

You can update your notification preferences from your account settings, or email support@joywinaff.com to request an opt-out. We'll take action within 24 hours.

Our servers are housed in secure data centers. All data is stored in encrypted form and regular security audits are conducted.

If significant changes are made to this Privacy Policy, we will notify you by email or in-app notification. The date of the update will appear at the top of the page under "Last Updated".

Safe & Trusted

Your Data Is Secure — Get Started Now

Your privacy is fully protected at joywin aff. Thousands of users across Bangladesh trust us. Come join them.

By registering, you agree to our Terms & Conditions and Privacy Policyby agreeing to these terms.

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