Joywin aff Terms & Conditions — Full Version in Bengali

joywin aff (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service provider. These Terms and Conditions form a binding agreement between you and joywin aff.

These terms apply to your registration, use of the platform, betting activity, and all financial transactions. Terms may be updated at any time, and continued use of the platform after any changes constitutes acceptance of the revised terms.

• This platform is intended for personal and recreational use only.
• Betting on behalf of third parties or for commercial purposes is strictly prohibited.
• These Terms and Conditions are available in both Bengali and English. In the event of any conflict, the Bengali version shall prevail.
• Joywin aff reserves the right to temporarily suspend its services at any time for maintenance or technical reasons.

To open an account with joywin aff, you must meet the eligibility requirements below. Failure to meet these requirements will result in registration being cancelled and the account remaining inactive.

• Age: You must be at least 18 years old. Providing a false date of birth during registration may result in account termination and forfeiture of any funds.
• Single Account: Each individual may register only one account. If multiple accounts are found sharing the same device, IP address, or payment method, all associated accounts will be closed.
• Accurate Information: All information provided at registration must be truthful and accurate. Opening an account with false information will be considered a breach of these terms.
• Password Security: Keeping your account password confidential is entirely your responsibility. Never share your password with anyone.
• Contact Information: A valid mobile number and email address are required. These will be used for identity verification and communication going forward.

After registration, joywin aff may request identity verification (KYC) at any time. You will need to submit a copy of your National ID, passport, or driving license. Withdrawals may be suspended until verification is complete.

The following rules apply at all times when betting on the joywin aff platform. Every user is required to comply with these rules.

• Once a bet is confirmed, it cannot be cancelled or changed — a cashout option may be available in some cases.
• If a bet is delayed due to odds changes, the latest available odds will apply.
• If a match or event is cancelled, the stake for the related bet will be refunded.
• Joywin aff reserves the right to void bets placed at incorrect odds due to a system error.
• Joywin aff will not be responsible for issues arising from internet disconnection during live betting.
• If multiple accounts or bet manipulation are proven, all winnings will be forfeited.

Joywin aff reserves the right to set betting limits for specific events or at certain times. Maximum bet limits may apply to high-risk events and are subject to change without prior notice.

Joywin aff supports transactions via popular mobile banking methods in Bangladesh. All transactions are processed through secure, encrypted channels.

For Deposits:

• The minimum deposit limit may vary depending on the payment method used.
• Deposits are usually credited instantly; in some cases, it may take up to 15 minutes.
• Deposits from third-party accounts are not accepted — only payment methods registered in your own name may be used.
• No additional charges are applied on deposits; however, your bank or mobile operator may charge their own fees.

For Withdrawals:

• KYC verification must be completed before making a withdrawal.
• Withdrawals are typically processed within 24 to 72 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be temporarily held in cases of suspicious activity.
• The minimum withdrawal amount is ৳500 BDT.

Joywin aff regularly offers a variety of bonuses and promotional offers. To enjoy these offers, the following general terms must be followed.

• Welcome Bonus: Available to new members only. Applicable once per phone number and address.
• Wagering Requirements: Each bonus has a specific wagering multiplier (such as 5x or 10x). Bonus funds cannot be withdrawn until this requirement is met.
• Validity: All bonuses have a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• Bonus Abuse: If bonus abuse or manipulation is proven, the bonus and any associated winnings will be forfeited.
• Single Use: A promotional code or offer cannot be used more than once.

Joywin aff reserves the right to modify, suspend, or cancel any bonus offer without prior notice. Visit the Promotions page for the latest information on ongoing bonuses and offers.

The following activities are strictly prohibited on the joywin aff platform. Any violation may result in immediate account termination and forfeiture of associated funds.

• Money laundering or any other illegal financial activity.
• Using bots, scripts, or automated software to place bets.
• Creating multiple accounts to exploit the bonus system.
• Betting using match-fixing or insider information.
• Exploiting technical glitches or bugs on the platform for unfair advantage.
• Attempting to gain unauthorized access to another user's account.
• Threatening, harassing, or using abusive language toward the support team.

Joywin aff reserves the right to suspend or permanently close your account under any of the following circumstances:

• Any violation of these Terms and Conditions.
• Failure to complete KYC verification or providing false information.
• Accounts inactive for an extended period (over 12 months).
• Court orders or regulatory authority directives.
• Self-exclusion at the user's own request.

You may request to close your account at any time. Any remaining balance (excluding bonuses) can be withdrawn beforehand. As part of responsible betting, joywin aff offers a self-exclusion option — to learn more about this feature, Responsible Gaming Visit the page.

Joywin aff takes the protection of your personal data very seriously. We never sell your information to third parties. However, your data may be shared in the following circumstances:

• Where required by law or government order.
• With authorized payment gateways for payment processing.
• With security agencies for fraud prevention.

To learn more about how we collect, use, and store your information, please review our Privacy Policy Read.

Joywin aff will not be held liable for the following:

• Losses resulting from betting disruptions caused by internet connectivity issues.
• Losses resulting from errors or delays by third-party payment service providers.
• Data loss resulting from unexpected technical failures or cyberattacks.
• Losses resulting from a user's failure to keep their password secure.
• Financial losses from betting — betting is an inherently risky activity.

For any questions, comments, or complaints regarding these Terms and Conditions, please contact us:

• Email: support@joywinaff.com
• Live Chat: Log in to the platform to chat with us directly.
• Support Hours: 24 hours a day, 7 days a week.

Once a complaint is submitted, we will provide an initial response within 48 hours. Complex issues may take up to 7 business days to resolve. Our goal is to handle all complaints fairly and transparently.